# About Travellers Lounge

**Last updated:** 2026-07-30  
**Canonical:** https://www.travellerslounge.com.au/about-us

## Summary

Travellers Lounge is a luxury travel agency in Black Rock, Victoria, Australia. Founded as a modern travel design studio and led by Michelle Bandura, we plan Club Med holidays, luxury and small-ship cruises, and escorted tours for Australian travellers — with personal concierge support and a dedicated travel app.

## Leadership

**Michelle Bandura** — Managing Director. 30+ years in the Australian and international travel industry. Focus: high-end leisure, group travel, and human-centred trip design.

## Differentiator (40–60 word answer)

Travellers Lounge is a personal travel designer, not a standard agent. Advisors enhance what clients ask for with tailored options, work seven days a week around client schedules, and stay involved from first idea through return home via concierge support and the TL App.

## Location

2/41B Bluff Road, Black Rock VIC 3193, Australia  
Phone: +61 3 9589 0866  
Contact: https://www.travellerslounge.com.au/contact

## Links

- Home: https://www.travellerslounge.com.au/
- Personal concierge: https://www.travellerslounge.com.au/personal-concierge
- Blog: https://www.travellerslounge.com.au/blog
- Full AI context: https://www.travellerslounge.com.au/llms-full.txt