About Us | Travellers Lounge
TravellersLounge
TravellersLounge

About Us

What sets us apart?

We're not just a standard travel agent—we're your personal travel designer. While the industry might call us agents, what we offer is so much more: tailored experiences, human connection, and a true commitment to making your trip feel effortless from start to finish.

At Travellers Lounge, we take the time to truly understand what you're looking for - and then take it to the next level. We don't just deliver what you ask for; we enhance it. We add thoughtful touches, unexpected suggestions, and tailored options that you might not have considered but will absolutely love.

We work around your schedule, not ours. Whether it's a Zoom call outside standard business hours or a weekend consultation, we're available 7 days a week because we know travel planning doesn't only happen 9 to 5.

We pride ourselves on being different - flexible, attentive, and refreshingly human. Our clients appreciate knowing they're never alone in the process. From your first idea to the day you return home, we're here to make sure you feel supported and excited every step of the way.

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Michelle Bandura

A little extra, on us:

When you book your cruise or tour of 10 nights or more, we'll arrange a complimentary airport transfer from your home to the airport—just one of the ways we go beyond the map to make travel effortless.

How it works:

  1. Book online, chat with us, or schedule a Zoom consultation.
  2. Receive personalised recommendations and a courtesy concierge call.
  3. Travel confidently with ongoing support from our team - before, during and after.

Want to know what drives us?

Watch Michelle's Story to hear how 30+ years of travel experience became Travellers Lounge.

Watch Michelle's Story