Personal support,
tailored to YOU
Crafting Journeys as Unique as You Are
At Travellers Lounge, we don't just plan trips—we create custom-made experiences that resonate with your personal style and interests. Our mission is to take you beyond the beaten path, designing itineraries that reflect what matters most to you. Whether it's a culinary journey through Europe, an adventurous trek in South America, or a tranquil beach retreat in the Caribbean, our travel experts are here to make your dream trip a reality.
Personalized Concierge Service
At Travellers Lounge, every booking comes with a courtesy concierge call. This extra level of care ensures your needs are covered—whether it's seat selection, meal requests, assistance services or transfer preferences.
Our concierge team checks in before you depart to make sure you have everything ready—including help with downloading and navigating the TL App. We think of the little things, so your holiday starts smooth and ends even smoother.
This service is available from the moment your booking deposit is paid, until after you return home. Our team is always on standby to make adjustments, answer questions, and ensure you get exactly what you want from your trip.
Pre-Trip Support
Comprehensive assistance before your departure including app setup, travel requirements, and special requests.
24/7 Assistance
Round-the-clock support during your travels for any adjustments, questions, or unexpected needs.
Post-Trip Care
Follow-up support after your return to ensure complete satisfaction and assist with any final needs.
Ready to transform your travel dreams into reality?
Speak with one of our travel experts in our dedicated Lounge and discover your adventure itinerary.
Experience Personalised Luxury
Whatever travel experience you seek, our crew of experienced professionals at the Travellers Lounge are on hand to ensure your journey is as smooth as possible
Concierge service from beginning to end
At Travellers Lounge, every client is paired with a dedicated concierge, a personal travel expert committed to guiding you through every step of your journey. This tailored approach ensures that you receive the best possible travel experience from start to finish.
Value added services
At Travellers Lounge, we go beyond traditional travel agencies by offering comprehensive value-added services tailored to enhance your journey, ensuring every aspect of your trip is carefully planned and executed.
Personal app updates
Introducing the Travellers Lounge app, your ultimate companion for a seamless travel experience. Designed to enhance the way you navigate the world, our app delivers the trusted Travellers Lounge service in a streamlined format.
Michelle and her incredible team has assisted me with business and personal travel for a number of years. Because I work and travel often, I rely on Travellers Lounge for their 24/7 availability and ability to problem solve when I can't do it myself. Basically, they are the best I've dealt with in my years of travel.- Andy C from the Coast of Botswana
Adjoined in Partnership
Accreditation
